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Proac­tive Prob­lem Solv­ing: Save the Day for Hos­pi­tal­i­ty Clients

Lat­i­tude recent­ly com­plet­ed a total sig­nage pack­age for the Ele­ment by West­in hotel in West Des Moines, Iowa. Hotels are chal­leng­ing from an archi­tec­tur­al sig­nage stand­point, requir­ing signs which serve a vari­ety of pur­pos­es for guests and staff.

Solv­ing poten­tial archi­tec­tur­al sig­nage instal­la­tion issues before they become a prob­lem for the client is how Latitude’s com­mit­ment to excel­lence dis­tin­guish­es itself from the rest of the industry.

Lat­i­tude recent­ly com­plet­ed a total sig­nage pack­age for the Ele­ment by West­in hotel in West Des Moines, Iowa. Hotels are chal­leng­ing from an archi­tec­tur­al sig­nage stand­point, requir­ing signs which serve a vari­ety of pur­pos­es for guests and staff. Thanks to our proac­tive project focus, Latitude’s local rep­re­sen­ta­tive, Tony Squire, project man­ag­er and pro­fes­sion­al installers were able to solve the issues before they became a prob­lem for the client.

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Chal­lenge #1: Wiring a large, illu­mi­nat­ed exte­ri­or sign with­out affect­ing guest rooms.

SOLU­TION: Lat­i­tude Sig­nage experts iden­ti­fied ear­ly that the wiring for the mas­sive exte­ri­or sign was run­ning into a guest room. They worked with the con­trac­tor dur­ing the open wall con­struc­tion phase to reroute the wiring and locate trans­former box­es in an inte­ri­or hall­way. This solu­tion cre­ates a seam­less guest expe­ri­ence and pro­vides easy access to the transformers.

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Chal­lenge #2: Con­struc­tion updates changed wayfind­ing sig­nage place­ment needs.

SOLU­TION: A few changes to the orig­i­nal archi­tec­tur­al plan dur­ing con­struc­tion changed some sig­nage needs and the place­ment of sev­er­al signs. Local project man­agers who were fre­quent­ly on site were able to make changes to the sig­nage plan and work with Latitude’s pro­fes­sion­al installers to make sure every­thing was placed accurately.

Chal­lenge #3: Between the design phase and com­plet­ed con­struc­tion on the hotel, fire code reg­u­la­tions changed in West Des Moines.

SOLU­TION: Lat­i­tude Sig­nage experts rec­og­nized that the change in the Des Moines fire code would have impli­ca­tions for their client. Emer­gency evac­u­a­tion and wayfind­ing signs were proac­tive­ly updat­ed to com­ply with the new reg­u­la­tions. The fire mar­shal approved our solu­tion and saved the client from frus­trat­ing delays.

Hav­ing a part­ner that is will­ing to run with sig­nage on a hos­pi­tal­i­ty project in a turnkey fash­ion is crit­i­cal for us,” says Dave Thor­pe, Man­ag­ing Direc­tor, Design & Con­struc­tion.

Learn more about this project or oth­ers by con­tact­ing Tony at tony.​squire@​latitudesignage.​com.

OR

Find your local Lat­i­tude Sig­nage rep at https://​www​.lat​i​tudes​ig​nage​.com/​f​i​n​d​-​a​n​-​e​xpert